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Writer's pictureRam Sekhar Repaka

7 Practical Benefits of AI for SMEs You Need to Know


Introduction


The use of artificial intelligence (#AI) and #machinelearning has been widely adopted by large enterprises for years, but #SMEs (Small and Medium Enterprises) are still experimenting with whether #AI holds any solutions for them. In case you're curious about how #AI technologies will impact your business in the future, then you've come to the right place. In this blog, we discuss seven notable benefits of #AI for #SMEs.


Artificial Intelligence for SMEs: Why is it so important?


  • #Artificialintelligence is primarily used to gain a competitive edge in e-commerce, manufacturing, human resources, accounting, customer relations, marketing, etc.

  • #AI tends to enhance enterprise performance, raise sales, lower costs, automate customer management, save time, limit flaws and advance data collection & processing.

  • A key goal of #AI services is to provide customers with more flexible, adaptive, and interactive solutions that meet their needs.

  • Artificial Intelligence software can enhance organizations' competitive advantage in a variety of daily operations.

  • Furthermore, #AIsoftware can perform mundane tasks such as scheduling business meetings, answering common customer inquiries, and many more.

  • Through #AI apps, marketing campaigns can be dynamically fine-tuned based on signals from the audience and customer behavior can be evaluated.

  • Nearly 80 % of companies have already invested in some form of AI, according to a study called "State of Artificial Intelligence For Enterprises". In addition, 30 % of companies are planning to increase their #AI investment over the next 3 years.

  • The following graph shows the average ROI in US dollars that enterprises could receive for their investment in #AIsoftware in the next two years, five years, and ten years:


Benefits of Artificial Intelligence in SME Business


Rapid advancements in #machinelearning and #artificialintelligence make the technology more useful and approachable to small and medium-sized organizations. Here are seven ways AI may help #SME owners improve their businesses.

  1. AI Enhance Marketing

  2. AI Supports Salespeople

  3. AI Improves Customer Engagement

  4. AI Supports Competitive Intelligence

  5. AI Strengthens Cybersecurity

  6. AI Embeds With CRM

  7. AI Chatbots


Conclusion


#SMEs that are keen on leveraging #artificialintelligence early will be powerful enough to attain the benefits of a range of operational competencies and achieve a competitive edge. #AI implementation will be critical for #SMEs, but business #leaders must be future-focused and ready to touch the cutting edge with the latest technology.

 

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